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Visitor Information

Visitation Policy

COVID/Isolation Patients

Patients under investigation (PUI) or COVID positive patients may have visitors, in accordance with isolation protocols. Exceptions to this will be reviewed on a case-by-case basis.


All Individuals will be screened at the entrance of the Hospital & at clinic locations. All visitors will be screened daily for symptoms, including fever (infrared temperature check for fever greater than or equal to 100°F), cough, shortness of breath or difficulty breathing, sore throat, new or worsened congestion that differs from their typical seasonal allergies, body aches, fatigue, loss of smell/taste, diarrhea. If visitor screens "YES" to any of the screening symptoms, the visitor will be asked to wear a mask and entrance may or may not be allowed to enter building or clinic. Visitors will be asked their vaccination status. HRMC does not mandate visitors be vaccinated to enter. Visitor phone numbers will be collected and used only in the event of possible exposure. A temporary visitation badge will be issued at registration for the visitor's use during their stay.

Face Masks

Face masks are not currently required at HRMC locations however this is based on local transmission rates. If masks are required, it will be clearly posted prior to entry. Any visitor or patient with sings or symptoms of respiratory illness symptoms will be required to wear a mask.

Emergency Department

Emergency Department patients may have up to two (2) visitors with them at the bedside.

Visitation for Hospitalized Patients

Visitors can visit only between the hours of 7am-8pm. Visitors entrance between 5pm-8pm will be through the Emergency Department entrance. Swing bed patients may receive visitors 24 hours a day (unless otherwise notified in advance by Hospital). Children under 6 years of age are discouraged from visiting patients. All children must be supervised by an adult (over 18 years old) at all times and must stay in the patient's room they are visiting or designated lobbies. Overnight visitors are permitted (one per patient). No sleeping in bed with patient.

Delayed Visitation

Visitation may be delayed/refused if:

Patient condition and treatment precludes visitation in the interest of safety for the patient and the visitor
Specific types of isolation
Disorderly conduct by visitor
Whenever a visitor does not comply with HRMC policies and /or instructions from staff
Forensic patients
Failure to pass a required Health Screening

Patient Rights

All HRMC patients have a right to choose who may visit them during their stay. Regardless of whether the visitor is a family member, a spouse, a domestic partner (including a same sex domestic partner), or other type of visitor, as well as the right to "Withdraw" such consent to visitation at any time. All visitors chosen by the patient will be able to enjoy "Full and Equal" visitation privileges regardless of race, color, national origin, religion, sex, gender identity, sexual orientation, or disability. In the event the patient is unable to designate who may visit, the patient's support person/authorized representative is authorized to do so.

Outpatient Procedures/Surgery

Patients undergoing outpatient surgery and/or procedures may have one designated visitor who will be permitted to assist with the arrival and registration process. Visitors may wait in the patient room only, or the visitor may leave the facility during the procedure/surgery, remain near the premises, and will be contacted by phone post-procedure/surgery.


For Lab draws and Imaging procedures patients may have one (1) visitor with them. Special consideration-which will be evaluated by the Department's Director and Administration.

Exception to the Visitor Policy

Exceptions to the Visitor policy will be reviewed on a case-by-case basis. Visitation Policy is subject to change and updates are in accordance with best practice guidelines provided by the CDC and continued monitoring of local infection rates.

Full Visitation Policy For the full visitation policy Click Here.

Contact Us

If you have questions concerning visiting hours or to find the best times to visit your friends and family members feel free to Contact Us. To report a complaint, please visit: