Visitor Information

VISITATION POLICY

It is the Policy of Hendry Regional Medical Center to allow for patient visitation:
●During End-of-Life Situations
●During the making of major medical decisions
●During moments when patients are experiencing emotional distress or grieving loss
●During meals to assist with cueing or encouragement
●To assist patient with communication-if patient has limited ability to communicate (and
requires assistance.
●During Childbirth, including Labor and Delivery

COVID/Isolation Patients

Patients under investigation (PUI) or COVID positive patients may have
visitors, in accordance with isolation protocols. Exceptions to this will be reviewed on a case-by-case basis.

Limited Access Point

We are limiting the access points that employees, patients, and visitors can
use to enter the Hospital. This is to ensure that everyone who enters the
Hospital has been screened. Our Public entrance is our Main Entrance
located on Olympia Street.

Screenings

All Individuals will be screened at the Olympia Street entrance of the Hospital & at clinic locations. All visitors will be screened daily for symptoms, including fever (infrared temperature check for fever greater than or equal to 100°F), cough, shortness of breath or difficulty breathing, sore throat, new or worsened congestion that differs from their typical seasonal allergies, body aches, fatigue, loss of smell/taste, diarrhea. If visitor screens "YES" to any of the screening symptoms, the visitor will not be allowed to enter building or
clinic. Visitors will be asked their vaccination status. HRMC does not mandate visitors be vaccinated to enter. Visitor phone numbers will be collected and used only in the event of possible exposure.
A temporary visitation badge will be issued at registration for the visitor's use during their stay.

Face Masks

All patients, vendors and staff are required to wear a mask at HRMC.
Facemasks must be properly worn at all times covering both the nose and
mouth. The use of a face mask is mandated by federal regulations.

Emergency Department

Emergency Department patients may have up to two (2) visitors with them at
the bedside.

Visitation for Hospitalized Patients

Visitors can visit only between the hours of 7am-8pm. Visitors will need to enter via the Olympia Street entrance between 7apm-5pm, and the Emergency Department entrance between 5pm-8pm. Swing bed patients may
receive visitors 24 hours a day (unless otherwise notified in advance by Hospital).
Children under 6 years of age are discouraged from visiting patients. All children must be
supervised by an adult (over 18 years old) at all times and must stay in the patient's room they are visiting or designated lobbies. Overnight visitors are permitted (one per patient). No sleeping in bed with patient.

Delayed Visitation:

Visitation may be delayed/refused if:
●Patient condition and treatment precludes visitation in the interest of safety for the patient
and the visitor.
●Specific types of isolation
●Disorderly conduct by visitor
●Whenever a visitor does not comply with HRMC policies and /or instructions from staff
●Forensic patients
●Failure to pass a required Health Screening.

Patient Rights:

All HRMC patients have a right to choose who may visit them during their stay. Regardless of
whether the visitor is a family member, a spouse, a domestic partner (including a same sex
domestic partner), or other type of visitor, as well as the right to "Withdraw" such consent to
visitation at any time. All visitors chosen by the patient will be able to enjoy "Full and Equal" visitation privileges regardless of race, color, national origin, religion, sex, gender identity, sexual orientation, or
disability. In the event the patient is unable to designate who may visit, the patient's support
person/authorized representative is authorized to do so.

Outpatient Procedures/Surgery:

Patients undergoing outpatient surgery and/or procedures may have one
designated visitor who will be permitted to assist with the arrival and
registration process. Visitors may wait in the patient room only, or the visitor
may leave the facility during the procedure/surgery, remain near the premises,
and will be contacted by phone post-procedure/surgery.

Lab/Imaging:

For Lab draws and Imaging procedures patients may have one (1) visitor with
them. Special consideration-which will be evaluated by the Department's Director and Administration.
Exception to the Visitor Policy
Exceptions to the Visitor policy will be reviewed on a case-by-case basis.
Visitation Policy is subject to change and updates are in accordance with best practice guidelines provided by the CDC and continued monitoring of local infection rates.

Full Visitation Policy

For the full visitation policy Click Here.

Contact Us

If you have questions concerning visiting hours or to find the best times to visit
your friends and family members feel free to Contact Us.
To report a complaint please visit: https://ahca.myflorida.com/